Customers who have lost a pet sometimes tell us, “I don’t know how to get over it.”
Having experienced losing our own dog, we understand. Through many conversations, we’ve found something important:
Those who can cry tend to heal more quickly.
Being unable to cry may be the hardest part.
People Who Cried Recovered Faster
Customers who were moved to tears when ordering a memorial cushion often feel noticeably better by the time it’s delivered. Those who called and shared memories—or details of their pet’s final days—sometimes continued over two or three calls, gradually finding calm. When the cushion arrived, their thanks came with a smile.
In contrast, those who held back tears when ordering, or tried to seem composed, often confided later how deeply they still hurt. Many have told us:
“I bottled it up and didn’t cry until I saw the cushion. Then I finally cried—and I felt like I could say a proper goodbye.”
It seems having a space to cry truly matters. Our cushions become just that.
Who Often Struggle to Cry
1. Family Members Hit Hard
When a pet dies, it strains everyone. Sometimes, one person is particularly devastated. Family members might offer support but end up not showing their own grief. We’ve had customers send cushions to siblings or parents who then cried and found healing—and only then did the sender themselves allow themselves to grieve and recover.
2. Uncomfortable Crying in Front of Others
Many people feel uneasy about crying publicly—even privately, they may find it difficult to let go, simply because they’re unused to it.
3. Hurt by Unsympathetic Comments
Not everyone understands how painful losing a pet can be. Remarks from coworkers or neighbors can feel hurtful, causing people to shut down and avoid sharing. Knowing others are going through the same pain can help people find their way back.
What Can Help Those Who Can’t Cry?
Customers have told us:
“I kept seeing your page while searching online.”
“Waiting for the cushion felt like my pet will be coming home again.”
It seems some cling to any comforting thing they find. Discovering this place helped them realize: “It’s okay to cry.” Knowing they’re not alone gives them the courage to reach out.
We make these cushions to be this kind of support. One customer even said:
“Please keep giving strength to others, as you did for me.”
While we can only offer read email and a knitting, our hope is that this site becomes a place you can cry and begin to heal.
Knit with heart: Why I Create Memorial Knits